#lawn mowing business


Gardening and Lawn Mowing

What is involved in running a gardening or lawn mowing business?

Starting up and running a garden and lawn care business is a popular option for many people who want to work for themselves. Although it can require a lot of hard work, there are many opportunities available and the costs to start and run the business are relatively low.

The typical tasks you will be doing when working in a lawn mowing or gardening business include;

  • mowing
  • brush cutting
  • fertilising lawns and gardens
  • weed control and removal
  • sweeping and blowing pathways
  • raking, pruning and planting
  • watering lawns and gardens
  • re-potting plants,
  • mulching
  • clearing rubbish
  • hedge trimming.

You will also need to carry out general business administration tasks such as generating invoices, managing inventory and equipment and submitting your tax reporting documentation.

Will I need any special qualifications or skills?

You do not need any specific qualifications to operate a garden and lawn care business. However, you may benefit from completing a general qualification that will help you learn how to run a business, such as the Certificate III in Micro Business Operations. Many of the skills you will need will be developed on the job, so it might also help to work for someone else in this industry prior to starting up your own venture.

Are there any licences or permits that apply to this type of business?

Before starting a gardening or lawn care business, you need to check the relevant business licensing authority in your state and see if you are required to obtain any permits and/or licences prior to setting up your business.

The Australian Business Licence and Information Service (ABLIS) is a free online service that will help you find the right local, state and Australian government licences, permits, registrations and other support services that you need to operate a business.

What type of equipment will I need?

Most lawn mowers and gardeners operate as fully mobile businesses, so you will probably just need a home office and a suitable vehicle to get started. Start up businesses will often utilise their own home equipment and then purchase professional gear when the business gets going.

Depending on the type of services that you plan to provide, some of the required equipment includes;

  • lawnmower and edger
  • hedge trimmer
  • chainsaw
  • blower
  • weed control sprayer and chemicals
  • fertiliser
  • hose and accessories
  • personal protection equipment (gloves, boots, glasses, etc).

Do I need insurance?

When operating a gardening or lawn mowing business, you will be travelling to different locations and working on other people s properties. It is important to ensure you have the right insurance protection in place to cover you for accidents, damages or injuries that occur on the job. You will want to cover your business for any claims made against it, as well as have cover in place for you, your equipment and your vehicle. It is best to talk to a leading business insurance provider about your needs and how to protect your business.

What about employing people in the business?

If you plan on employing staff for your business, you will need to be aware and up to date on issues such as:

  • Awards
  • Pay rates and allowances
  • Annual leave calculations
  • National employment standards
  • Industrial relations news

For more information about employing people, visit Fair Work Ombudsman .

Where can I go for further help and assistance?

Below are some links to help you research and plan the startup and operational requirements of running a lawn mowing and gardening business:

You can talk to your local small business advisor for more in depth help with setting up your garden and lawn care business. You can also contact the Small Business Support Line on 1800 777 275 for more information.

#business development plan


How to Create a Business Development Strategy

The Business Development Strategy is used to underpin your main Business Plan and essentially it sets out a standard approach for developing new opportunities, either from within existing accounts or by proactively targeting brand new potential accounts and then working to close them.

This document highlights the key issues you should consider prior to compiling your own plan and will hopefully guide you logically through a proven framework.

The key word is Strategy. because you are creating a workable and achievable set of objectives in order to exceed your annual target.

Your Starting Point :

The key words are Who? What? Where? When? Which? Why? How?

Who are you going to target?

What do you want to sell them?

Where are they located?

When will you approach them?

Which are the appropriate target personnel?

Why would they want to meet with you?

How will you reach them?

If you have conducted regular account reviews with your key accounts during the previous twelve months, you should be aware of any new opportunities that will surface during the next twelve months. You will also, when assessing what percentage of your annual target usually comes from existing accounts, need to review data over the last two or three years. (It is likely that you can apply Pareto i.e. 80% of your business will probably come from existing accounts and in fact 80% of your total revenue will come from just 20% of your customers/clients)

You will be left with a balance (i.e. 20% of my business next year will come from new opportunities) therefore you can then begin to allocate your selling time accordingly.

Next: Ideal Customer Profiling

#small business tools


Small Business Tools to Simplify Life

Spoiler Alert! There’s no Easy Button. But business doesn’t have to crush your soul. Our tools and comparisons should take some of the trouble out of your day and help make some decisions easier.

Previous Next

Compare Online Tax Software TurboTax vs. H R Block vs. TaxAct – Online Tax Software Comparison

Pick the best online tax software for your business. We’ve compared TurboTox, H R Block and TaxAct to help you make an educated decision.

Compare website builder Squarespace vs WordPress – Picking the Best Website Builder

Pick the best website building tool for your business. We’ve compared Squarespace and WordPress to help you make an educated decision.

Compare Communication Tools Yammer vs Lync vs HipChat – Comparing Internal Social Messaging Tools

Looking for an internal social communication solution with chat and video? Consider Yammer, Lync or HipChat. Compare and contrast to see which option is best.

Set your goals 5 Goal Setting Apps for Entrepreneurs

Take a look at these 5 apps to increase your odds of setting and reaching your goals.

Looking for the Grasshopper logo?

#business development plan


Business Development Plan and Business Strategic Review

Program Guidelines

Business Development Plan

Eligible individual businesses can apply for a grant of 50 per cent of total project cost up to a maximum of $7,500.

The Business Development Plan will assist organisations to pinpoint where they want to go and how they are going to get there. The strategic nature of this assistance allows businesses to:

  • identify and develop processes that will assist in reaching objectives
  • identify further opportunities and plan for the future.

The Business Development Plan can be used by businesses wanting to develop their overall business strategy, or specific areas such as, but not limited to:

  • production/process
  • finance
  • environmental strategies
  • export and marketing
  • eBusiness development
  • supply chain
  • human resources and training strategies
  • business mentoring.

Business Strategic Review

Eligible businesses can apply for a grant of 75 per cent of total project cost up to a maximum of $4,000.

The Business Strategic Review provides businesses with valuable insights into areas of their operations and is designed to:

  • identify the immediate past and present position of a business
  • illustrate strengths, weaknesses, opportunities and threats
  • identify and prioritise areas that require attention or change.

This situational analysis can also be directed toward specific issues such as:

  • production/process
  • finance
  • export and marketing
  • eBusiness
  • human resources
  • training strategies
  • environment.

Outcomes can form the basis of a comprehensive Business Development Plan.

Note: Grow Your Business applicants may apply for a Business Strategic Review and a Business Development Plan in one application.

To be eligible for individual funding businesses should:

  • be financially viable*
  • be a tradeable service**
  • be based in Victoria
  • have two years trading history
  • have a commitment to innovation and/or potential for export/import replacement
  • have management strengths
  • be committed to strategic planning and growth.

* Financial Viability

Grow Your Business guidelines state applicants should have turnover (sales) in excess of $500,000 to be eligible for Grow Your Business. If your business does not meet this criteria you must contact a Business Development Manager or the Grow Your Business program team who will determine if an application should proceed.

All information provided pertaining to a Grow Your Business application is treated as Commercial-in-Confidence.

** Tradeable Services

A business that falls under the definition of tradeable services include manufacturers (as indicated by the ANZSIC classification system) and service firms, showing they face import competition, are exporting or have the potential to export or internationalise their business operations in other ways.

Businesses that are not considered to be a Tradeable Service include but are not limited to:

  • retailers
  • sporting clubs
  • professional associations
  • business/trader associations
  • charities or not-for-profit groups
  • registered training organisations (RTOs)

What you need to have before applying check list:

Grow Your Business applicants are required to attach the following documentation to the application form as part of their submission:

  • a copy of the successful consultant’s proposal
  • correspondence from the applicant engaging the consultant to undertake the proposed work.

How to apply

Applications are submitted online. You can apply for one or both programs in the same application form.

Program contacts

#business development plan


Business Development Business Plan

Executive Summary

We are currently in a highly lucrative market in a rapidly growing economy. The current trend towards an increase in the number of entrepreneurs and competition amongst existing companies presents an opportunity for an increased demand for market information and services that will enable companies to stay ahead of the pack.

Our services will be positioned very carefully: they will be of extremely high quality, relevant, timely and accurate, tailored to the clients’ needs so as to enable them to make the right decisions, in turn leading towards growth of their companies, benefiting the overall economy.

Palms and Bonds offers the expertise that a proactive-oriented and market-opportunity seeking company needs to develop and enter new product distribution and new market segments in new markets. We intend to provide a number of necessary services to the business community and to the public. These can be summed up in two main divisions — Business and Training Services. Our business services can be taken as marketing research, market research reports, project-based consulting, business and marketing plans, plan consulting and writing, high-level retainer consulting and company registration. Our training services include workshops and seminars on such topics as sales and marketing, as well as in-house training of receptionists, secretaries, and sales and marketing personnel.

Our marketing strategy will be based mainly on ensuring that customers know what needs the services are able to fulfill, and making the right information available to the right target customer. We intend to implement a market penetration strategy that will ensure that we are well known and respected in our respective industry. We will ensure that our services’ prices take into consideration people’s budgets, and that these people appreciate the services, know that it exists, and where to find it. The marketing will convey the sense of quality in every picture, every promotion, and every publication. Our promotional strategy will involve integrating advertising, events, personal selling, public relations, direct marketing and Internet marketing, details of which are provided in the marketing section of this plan.

Our target markets will range from persons in the corporate towers, small or medium businesses, to home institutions needing information on their particular area of concern. The common bond will be the appreciation of the importance of quality information that will enable correct decisions to be made, holding all things equal. Palms and Bonds prides itself on its analytical ability, its value-added service, competitive fees, its high standards of quality and its adaptability to changes in the market and in the method of its practice.

Palms and Bonds intends to provide the client with more than just information and planning tools. We intend to provide quality information that is customized to the client’s needs, in the process assisting them on how best to use the available information. By employing our services, our clients are assured of consultants dedicated to finding the right answers for their business and enabling them to benefit long after we have finished our work. We are in this line of work because we like efficiency and because we understand and believe in problem solving and market/marketing research.

As we grow we want to grow right. For example we recognize that we have to be in constant touch with our stakeholders to ensure market knowledge at all times. This is the nature of the channels we deal with. Also, we intend to build our management team correctly. We need the right people in the right place at the right time if we are to ensure optimum growth. We intend to develop our team so that our people can grow as the company grows — a mutually beneficial relationship.

In a nutshell, we don’t just intend to market and sell our service, but to market and sell customized information, solutions and a total-quality environment. This will ensure we establish a reputable corporate image.

Note: All displayed currency values represent Botswanan Pula (P).

Need actual charts?

We recommend using LivePlan as the easiest way to create graphs for your own business plan.

1.1 Objectives

Our business strategy will revolve around the need to provide quality information to our various target clients/customers, in the process fully satisfying their needs. This shall be undertaken through recruitment of a professional marketing research and business consultancy team and the production of good quality reports designed to cater to the client’s needs. These reports/proposals shall be professionally done so as to be reflective of our intended image and reputation. We shall position ourselves as a quality service provider that strives to provide accuracy, relevancy and specific information. We intend to establish a good rapport with all the relevant government agencies and private institutions that may in turn refer us to aspiring entrepreneurs.

With time our presence on the World Wide Web will increase the knowledge of our services to the various market segments we shall be targeting. This is particularly so with foreign firms looking at establishing themselves in Botswana, hence providing them easy access to local information. In such a case Web presence is a natural objective in reaching the appropriate potential customers. We also intend to have brochures that will enable clients to have an understanding of the types of services we offer and advantages of doing so. In addition to well-done brochures, company profiles and business cards often have a triggering effect on clients contemplating investing in Botswana. These will undoubtedly generate increased sales of our products.

1.2 Keys to Success

The keys to Palms and Bonds success will undoubtedly be effective market segmentation through identification of several niche markets and implementation strategies. Along these lines the company intends to implement personal selling and direct marketing strategies to the target markets. Our personal selling marketing strategies will rotate around keeping in touch with investment and finance bodies for major clients and word-of-mouth for more individual investors. our key success factors will include the following:

  1. Excellence in fulfilling the promise: completely confidential, reliable, trustworthy expertise and information. This dictates that we have the latest technology and software.
  2. Uncompromising commitment to the quality of the work: that is, quality data, information and solutions.
  3. Developing visibility to generate new business leads.
  4. Leveraging from a single pool of expertise into multiple revenue generation opportunities: retainer consulting, project consulting, market research, and market research published reports.
  5. Successful niche marketing: we intend to find and target the quality-conscious customer in the right channels, making sure that the customer will find us through aggressive marketing.
  6. Timeous response to clients orders: we cannot afford to delay the client’s order for whatever reason as this will have a negative bearing on our image and reputation, including future business. We need to be continually communicating with the client.
  7. Marketing know-how: in an increasingly competitive market there is need to aggressively market our business and the services we provide so as to be continuously at the top of our prospective and current clients minds.
  8. Entrepreneurial Flair: market volatility and increasing duplication of business ideas advocates that we continuously keep abreast of new trends and our competitors.

1.3 Mission

Palms and Bonds offers clients reliable, quality information and proposals for business development, market development, and channel development that will maximize business development. A true alternative to in-house resources we offer a very high level of practical experience, know-how, contacts, and confidentiality. At Palms and Bonds we are able to provide comprehensive solutions to our clients’ problems that will foster business development. Clients must know that working with Palms and Bonds is a more professional, less risky way to develop new areas even than working completely in-house with their own people. Palms and Bonds must also be able to maintain financial balance, charging a competitive and realistic value for its services, and delivering an even higher value to its clients. Initial focus will be development of the local market clientele.

Our mission statement is:
“We endeavor to understand our customers’ business so well as to be able to offer comprehensive solutions to their problems.”

#short term business loans



Promoted Navigation

Primary Navigation

Short-term business loans

Most businesses will need to borrow money at some stage either to help with cashflow, or to pay for expansion costs, and a short-term business loan can provide the ideal solution. Although recent years have seen a reduction in the number of business loans on offer, there are still plenty of options available to explore.

The providers below are ranked by the following scenario; taking out a loan of 10,000 over 6 months. Ranked by the least you would need to pay back in total over the period.

Short-term business loans

UK s leading peer-to-peer business lender

Fast and simple business loans from 5k to 1 million – without the banks.

Borrow from a community of thousands of people together with the Government-backed British Business Bank, local councils and universities.

Quick convenient process:
Check your eligibility in one minute
You’ll hear from Funding Circle within two working days of completing your application
Loan terms from six months to five years. No early repayment charge.

Flexible loans: borrow for working capital, expansion, property, asset purchase and one-off business expenses.
Now open for non-limited companies (sole traders and partnerships) to apply for a loan.

Business Finance Partnership scheme – Local Government is lending millions through Funding Circle to support UK businesses.

Minimum criteria: Two years+ filed accounts at Companies House or formally prepared accounts for non-limited businesses, minimum turnover of 50k and a good credit score.

Fleximize provides fast and flexible business loans to growing businesses. The online application takes minutes and loans can be approved in as little as 24 hours.

Borrow 1,000 – 200,000 for 1 – 24 months
If approved, funds are sent within hours of signing your agreement
Early repayment fees do not apply
Top-ups and payment holidays available after 3 months of successful repayments

All applicants will have their own dedicated relationship manager. All business types are welcome including Sole traders.

Min Criteria: Available to Limited Companies and Limited Liability Partnerships. Must have at least 6 months trading history. Minimum turnover of 1,000 per month. Applicants will need to supply documents to support application.

iwoca provides flexible credit facilities to businesses across the UK, allowing them to manage their cash flow and invest in new opportunities.

Borrow up to 100,000 for up to 12 months
If approved, funds can be in your bank account within hours
Early repayment fees don’t apply

Sign up for free in less than 10 minutes. There s no commitment until you take the funds and there are no upfront fees or minimum terms.

Min Criteria: iwoca works with all types of business including startups. You must be 18+ and a UK resident. Funding subject to approval. Terms and conditions apply.

ezbob is a fast and flexible unsecured business loan option for businesses looking to grow. The application takes less than 10 minutes to complete with approvals in less than one hour.

Borrow up to 120,000 for 24 months
If approved, funds are sent within minutes
Early repayment fees do not apply

Applicants need to provide last five quarters of vat reports or, if vat exempt, bank statements for 12 months in CSV format. Company should be trading for at least 12 months with 10,000 or more in turnover.

EU Funded – Chosen by the European Investment Fund (EIF) to be a certified EU financial intermediary under the EPMF Guarantee scheme

Partners with the British government and the EU

Boost Capital provide fast and flexible unsecured finance options to businesses across the UK.

Boost Capital have over 14 years of funding businesses and can fund most business types.

Borrow from 3,000 to 500,000
– Fast and simple application
– Once approved, funds are sent in as few as two days
– Early repayment fees do not apply
– No set-up or admin fees

The funds can be used for any business use including working capital, expansion, stock, equipment, renovation to name a few. Boost Capital understand that each business is different and therefore look at every business for their individual merits.

Trading for minimum of nine months. Minimum average monthly gross sales of 5,000 is required.

Short-term Business Loans

A short-term business loan can be invaluable for businesses that need a cash boost if they are expanding, or if they need a bit of extra help to manage their cashflow.

This type of loan usually has a term of six-months, so will need to be repaid quickly. You can usually choose a fixed rate of interest, so you know repayments will be the same every month, or a variable rate, which could mean your repayments change over time.

Advantages of short-term business loans

The main advantage of opting for a short-term business loan is that you know your business will only have to make repayments for a limited period of time. You will also usually pay less interest overall than if you opted to repay what you owe over a much longer term, such as five years.

Disadvantages of a short-term business loans

Choosing to take out a short-term business loan may mean that you will be able to pay off what you owe quickly, but bear in mind that your repayments will be much higher than if you opted to repay your long over a medium or long-term period. Interest rates can be very high on short-term borrowing, so it s worth comparing lots of different loans to ensure you find the right deal for your business s needs.

What else you need to know

Difficult economic conditions in recent years have made it harder for businesses to borrow money. To apply for a business loan, your business may be required to have a minimum monthly turnover, and you may have to show a set number of accounts, usually two or more years.

Remember too that the actual rate of interest you will be charged on a short-term business loan will depend on your business s individual circumstances, the amount you want to borrow, and over what period you intend to pay off what you owe.

Alternatives to a short-term business loan

If you don t think your business will be able to pay off any borrowing over a year or less, then you might want to consider a medium or long-term business loan which can be repaid more slowly.

Other options include using a business credit card for any immediate expenses. These can also be a useful way to manage staff spending. You could also speak to the provider of your business bank account about arranging a business overdraft which can provide you access to funds as and when you need them. You can usually arrange an overdraft for a 12 month period, at which point it will have to be renewed.

Businesses can also raise funds though cashflow finance. which allows then to borrow against the value of their unpaid invoices, or they can borrow against their assets such as any equipment or property.

How our site works

We want to show you short term business loans from as many lenders as possible, so you have plenty of choice. Not all lenders want to be included on comparison websites, so we can t promise to show you loans from every single one. We ve looked at how much it would cost to borrow 10,000 over 6 months, including fees, and we ve ranked the lenders from the cheapest to the most expensive. You can find out more about how we work here.

Moneysupermarket is a credit broker this means we ll show you products offered by lenders. We never take a fee from customers for this broking service. Instead we are usually paid a fee by the lenders though the size of that payment doesn t affect how we show products to customers.

Promoted Navigation Content

You can rely on us

We’re here to help

#canadian business


Canadian business counts, June 2015

Nationally, there were 1,250,822 active businesses with employees in June.

In addition, there were 2,586,343 active businesses without employees and with annual revenues greater than $30,000.

Note to readers

Canadian business count s p reviously called Canadian business pattern s p rovide counts of active businesses by industry classification and employment-size categories for Canada and the provinces and territories. Canadian business counts are based on the same criteria that were used to calculate Canadian business patterns. Data are available in CANSIM tables 552-0002 and 553-0002.

The counts are compiled from the Business Register, Statistics Canada’s central listing of Canadian businesses. They are based on the statistical concept of ‘location ‘ that is, each operating location is separately counted, including cases where one business comprises multiple locations. For example, a retail business with 10 stores represents 10 businesses in the Canadian business counts. Generally, among Canadian businesses, 99% are single-location enterprises.

Changes to the Business Register’s methodology or business industrial classification strategies can bring about increases or decreases in the number of active businesses reported in the Canadian business counts. As a result, the data do not represent changes in the business population over time. Statistics Canada recommends users not to use the data as a time series.


Custom extractions for other geographic levels can be ordered on a cost-recovery basis. Data prior to December 2011 are also available upon request on a cost-recovery basis.

Contact information

Date modified: 2015-08-06

#short term business loans


Short Term Business Loan

Whether you are in the startup phase, experiencing a slow business cycle or just need to ensure positive cash flow, access to working capital is a crucial component for business survival.

Short-term loans are designed to meet immediate financing needs, like bridging gaps in cash flow, dealing with unexpected needs for extra funding and taking advantage of new business opportunities that come along.

Rather than pull funds from other parts of your business, a short-term loan can cover your costs while keeping your daily accounts payable intact.

Is a short-term loan right for my business?

Short-term loans can be extremely beneficial during a growth period, fluctuating cash flow times or when there is a need for seasonal purchasing. If you know that taking the loan will put you in a position to pay back the loan quickly, a short-term loan may be the solution.

Some instances where a short-term loan can benefit your businesses include:

  • Accounts receivables vs. payables – Short-term loans can help businesses that are cyclical in nature. When there’s a lag between cash coming in and cash going out, a short-term loan can help bridge the gap.
  • Short-term operational costs – If you need to hire extra help during the holiday season or require a particular piece of equipment to cover an unusually large job, a short-term loan can help get the job done.
  • Cash flow – When you don’t have funding now but can depend on the money coming in soon, a short-term loan can help you get over the hump so that you can continue to operate your business as usual.
  • Emergency repairs – The unexpected occurs from time to time. Whether it’s a computer crash or malfunctioning packaging equipment, you can get funds to cover your costs for when an emergency arises.

Traditional Banks or Alternative Lenders?

Traditional banks are more conservative in their lending practices, giving small business owners few places to turn for the working capital they need. Banks offer short-term loans as lines of credit with the option of paying interest only with principal payoff at a specified time in the future, from 90 days up to a year or more.

Other lenders like Kabbage provide new ways to get the working capital you need to make sure you won’t miss an important opportunity. Kabbage offers six-month loan terms. You can draw from your line as often as you want, and you won’t be charged any early payment fees if you pay off your loan quickly.

Online Loans from Kabbage

  • Get instant approval.
    Unlike traditional lenders, we approve small business loans by looking at real-life data, not just a credit score. Link the services you use to run your business, and we’ll instantly review your business health. Your funds will be in your account in anywhere from a few minutes to fewer than three days. No paperwork, faxing or waiting in line.
  • No hidden fees, no obligation.
    You pay nothing to establish your line of credit, and you’re not obligated to take an online loan when you’re approved. Pay fees only on the working capital you take.
  • Lines of credit from $2,000 to $100,000.
    Draw against your credit line as often as once a day and pay only for what you take. With credit lines up to $100,000, you can dip into your piggy bank anytime.
  • Access your funds 24/7.
    Kabbage provides you with ongoing access to your funds online and on the go through our mobile app, so you’re always ready to take advantage of the next opportunity.
  • Safe and Secure
    Kabbage is TRUSTe certified, and we have and A+ rating with the Better Business Bureau. We take your security very seriously and follow all regulatory practices to maintain the integrity of your information. Regardless of whether you’re approved or take a business loan, you can apply with confidence that your information is safe.

Get the security of a business line of credit today

Qualify for a line up to $100,000 in minutes

Loans to suit your business

Refer a Business, Get $200

Help your friends grow their small businesses and earn a gift card! Find out more

Kabbage is powered by the Kabbage Platform. Visit the website

*Kabbage can approve you in minutes when we are able to automatically obtain your business data and instantly verify your bank account. In some situations errors may occur during the sign up process, or we may need to send micro-deposits to confirm your bank account for security purposes. If this is the case, it may take up to several days to provide you access to funding.

2016 Kabbage Inc. All rights reserved. Kabbage is a registered trademark of Kabbage, Inc.
All Kabbage business loans are issued by Celtic Bank, a Utah-Chartered Industrial Bank, Member FDIC.
Celtic Bank Privacy Policy

Are you from the UK?

We have detected that you are accessing the site from the UK, if you want to keep browsing the US site click the close button. You can always browse to the UK site by clicking the site selector at the top of the screen or click the button below.

#business ethics


Business ethics and corporate social responsibility
An Anglo American case study

Page 2: What are business ethics?

Business ethics are moral principles that guide the way a business behaves. The same principles that determine an individual s actions also apply to business.

Acting in an ethical way involves distinguishing between right and wrong and then making the right choice. It is relatively easy to identify unethical business practices. For example, companies should not use child labour. They should not unlawfully use copyrighted materials and processes. They should not engage in bribery.

However, it is not always easy to create similar hard-and-fast definitions of good ethical practice. A company must make a competitive return for its shareholders and treat its employees fairly. A company also has wider responsibilities. It should minimise any harm to the environment and work in ways that do not damage the communities in which it operates. This is known as corporate social responsibility.

Codes of behaviour

The law is the key starting point for any business. Most leading businesses also have their own statement of Business Principles which set out their core values and standards. In Anglo American s case, this is called Good Citizenship .

A business should also follow relevant codes of practice that cover its sector. Many companies have created voluntary codes of practice that regulate practices in their industrial sector. These are often drawn up in consultation with governments, employees, local communities and other stakeholders. Anglo American has played an active part in initiatives such as the Extractive Industries Transparency Initiative, the United Nations Global Compact and the Global Reporting Initiative.

Anglo American has also contributed to the Voluntary Principles on Security and Human Rights. This code sets out principles and practices for ensuring that a company s need to ensure the security of its employees and operations in volatile countries does not adversely impact upon the local population. Thus the Principles provide guidance on how both private and public security forces assigned to protect a mining operation or an oil and gas facility should be vetted, trained in human rights, monitored and controlled.

Anglo American also aims to ensure that it plays a role in protecting the human rights of its employees and local people in countries in which it operates. The company supports the principles set forth in the Universal Declaration of Human Rights.

All companies need to make a profit. However, Anglo American recognises that this objective must take account of ethics as shown in its statement on corporate responsibility: Though providing strong returns for our shareholders remains our prime objective, we do not believe that these can or should be achieved at the expense of social, environmental and moral considerations. Indeed a long-term business such as ours will only thrive if it also takes into account the needs of other stakeholders such as governments, employees, suppliers, communities and customers.


An important process used by Anglo American is that of stakeholder engagement. This enables it better to understand the perspectives and priorities of external groups that are affected by its activities and to factor them into its decision-making processes. To support this work at a local level, Anglo American has developed a Socio-Economic Assessment Toolbox or SEAT process.

This toolbox helps managers to measure the impact of activities on the company and communities. It also helps to improve a mine s contribution to development through, for example, using its supply chain needs to generate new businesses or to improve the water or electricity infrastructure. They use this toolbox to engage with stakeholders including community representatives.

Sometimes communities have to be resettled, with government sanction, in order for important mineral deposits to be accessed. This can cause controversy and divisions in the communities concerned. International best practice sets out a number of key stages in such a process including the need for structured consultation, fair compensation and the importance of restoring and enhancing the livelihoods of people in their new locations.

Recently Anglo American has had to undertake two such relocations in South Africa at the villages of Ga Pila and Motlhotlo. These were undertaken with the support of the provincial government and local tribal leadership and after consultation with local people lasting for several years leading to agreement with each householder. New villages have been built with better houses and infrastructure and more land for farming. The relocation programme was voluntary. The relocation programme at Motlhotlo is still under way but at Ga Pila 98% of those living in the old village took up the offer to move to the new village.

Anglo American | Business ethics and corporate social responsibility

#business forum


University Business Forum

It was a great honor and pleasure for us to welcome you to the University Business Forum to Vienna on February 25-26, 2016 !

The event was a joint effort of the European Commission, the Austrian Federal Economic Chamber and the Austrian Federal Ministry of Science, Research and Economy.

This two-day forum brought together a diverse range of representatives from business, public authorities and universities. Around 520 participants from all over Europe jointly developed ideas and formed creative collaborations.

During the upcoming Forum opinion leaders shared with us latest developments and recent innovations.

You had been inspired by high-profile speakers as:

  • Tibor Navracsics, Member of the European Commission in charge of Education, Culture, Youth and Sport
  • Harald Mahrer, State Secretary of the Federal Ministry of Science, Research and Economy
  • Christoph Leitl, President of the Austrian Federal Economic Chamber
  • Alexa Wesner, US Ambassador to Austria
  • Jörg Dräger, Executive Director of the Centre for Higher Education and Board member of the Bertelsmann foundation
  • Paul Rübig, Member of the European Parliament
  • Werner Wutscher, Founder and CEO of New Venture Scouting, Austria

You had been activated by lively exchange at interactive breakout sessions, informal networking slots and debates about:

  • How can cooperation between business and universities be structured to best drive innovation? How can we scale up models such as “dual studies”?
  • How can an entrepreneurial mind-set among students, teachers and researchers be encouraged? How can science, business and policy support start-up creation?
  • How can a university operate in an entrepreneurial way? What is the role for universities when it comes to lifelong learning, knowledge exchange and regional growth?

Download pictures, power point presentations, the report and the conference programme.

We relyed on the most meaningful participation of many colleagues from all over Europe in order to make our forum a milestone in University-Business-Congress history. The Forum took place in Vienna, one of the most beautiful cities not only in Europe but in the entire world.